Legal
Privacy
Which of your data we store, what for and for how long.
Controller
Epochenwanderer OG, Münchendorfer Straße 3, 2361 Laxenburg, Austria, office@epochenwanderer.at
What data and what for
| Data | Purpose | Legal basis | Retention period |
|---|---|---|---|
| First and last name, email, phone, date, number of people, language, occasion, billing address, message | Processing requests, reservations and bookings | Contract (Art. 6(1)(b) GDPR) | until the end of the booking, then as long as required for accounting |
| Billing name and address, receipt of payment | Invoicing and accounting | legal obligation (Art. 6(1)(c) GDPR) | 7 years (Austrian Federal Fiscal Code) |
| Bank details (only for a refund) | Refund if we cancel a tour | Contract (Art. 6(1)(b) GDPR) | until the refund is completed |
| Group photos during the tour | Website and social media | legitimate interest (Art. 6(1)(f) GDPR); you can object on site to the guide or at any time by email | until you object |
| Emails to office@epochenwanderer.at | Answering enquiries | legitimate interest (Art. 6(1)(f) GDPR) | until the enquiry is resolved |
| Technical access data (IP address, time, browser) | secure operation of the website | legitimate interest (Art. 6(1)(f) GDPR) | as set by the host, usually a few days |
Who receives the data
- world4you Internet Services GmbH, Austria: website hosting and mailbox
- Google (spreadsheets, calendar, storage): scheduling; we only store booking codes and numbers of guests there, no names, contact details or bank details; data may be transferred to the USA in the process (EU-US Data Privacy Framework)
- Ö-Ticket: only if you buy a ticket there, under their privacy policy
- SumUp: only if you pay by card on site, under their privacy policy
- OmniFocus (The Omni Group, USA): internal task management, e.g. for refunds
- Tax advisor: invoice data for accounting
We do not pass on any data for advertising and do not send a newsletter.
Cookies and statistics
This website only uses technically necessary cookies. Fonts are hosted locally. [To be checked and completed during setup, e.g. statistics, embedded maps or videos.]
Your rights
You have the right to access, rectification, erasure, restriction, data portability and objection. To exercise them, write to office@epochenwanderer.at. You can lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at).
As of October 2026. This is a translation; the German version is legally binding.